Customer Relationship Officer (CRO) - Business Development & Client Retention

PT Tricipta Agung Sejahtera is seeking a dynamic and results-driven Customer Relationship Officer (CRO) to join our team in Sukoharjo, Jawa Tengah. In this pivotal role, you will be at the forefront of identifying new business opportunities, nurturing client relationships, and driving revenue growth. With a strong focus on client retention and business development, you will leverage your extensive knowledge of the industry to ensure our clients receive the best possible service and support.

As a CRO at PT Tricipta Agung Sejahtera, you will be working closely with our sales and marketing teams to develop and implement strategies that will help us achieve our business objectives. You will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and exceeded. With your exceptional communication and interpersonal skills, you will be able to effectively manage and grow our client base, ultimately contributing to the success of our company.

PT Tricipta Agung Sejahtera is a company that values innovation, integrity, and excellence. We are committed to providing our clients with the highest quality products and services, and we are always looking for talented and dedicated individuals to join our team. If you are passionate about building strong client relationships and driving business growth, we encourage you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

• Identify and pursue new business opportunities through targeted outreach and relationship building.
• Develop and implement client retention strategies to ensure long-term customer satisfaction and loyalty.
• Build and maintain strong relationships with existing clients to understand their needs and provide tailored solutions.
• Collaborate with sales and marketing teams to develop and execute business development strategies.
• Conduct market research and analysis to identify trends and opportunities for business growth.
• Manage and track client accounts, ensuring timely and accurate reporting of key performance indicators.
• Provide exceptional customer service and support to clients, addressing their concerns and resolving issues in a timely manner.
• Stay up-to-date with industry trends, regulations, and best practices to ensure the company remains competitive and compliant.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in a customer-facing role, preferably in the business development or client retention field.
• Proven track record of success in identifying and pursuing new business opportunities.
• Strong understanding of the industry and market trends.
• Excellent communication, interpersonal, and negotiation skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in using CRM software, such as Salesforce or HubSpot.
• Fluency in both written and spoken English and Bahasa Indonesia.

🛠️ Keahlian

Lowongan Terkait