Crew Leader - Fast Food Restaurant (For Pooling)

Join Jollibee Foods Corporation, a global leader in the quick-service restaurant industry, as a Crew Leader in our dynamic team in Bali. This role is perfect for individuals who thrive in fast-paced environments and are passionate about delivering exceptional customer service. As a Crew Leader, you'll be the backbone of our operations, ensuring that every shift runs smoothly and efficiently. Our restaurants in Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung are bustling hubs of activity, and we need leaders who can inspire and guide their teams to achieve our high standards.

In this role, you'll oversee a team of 5-8 crew members, ensuring they are trained, motivated, and performing at their best. You'll manage inventory, coordinate with the kitchen, and ensure that our food quality and service standards are met. This is a great opportunity to grow within a well-established company with a strong commitment to employee development and career advancement.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations and ensure smooth running of the restaurant.
• Train and develop crew members to maintain high standards of service and food quality.
• Manage inventory and coordinate with the kitchen to ensure timely and accurate food preparation.
• Maintain a clean and organized work environment.
• Handle customer complaints and ensure they are resolved promptly and professionally.
• Monitor and report on team performance and sales targets.
• Adhere to health and safety regulations and company policies.
• Participate in staff meetings and contribute to the continuous improvement of operations.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a fast-food or quick-service restaurant environment.
• Proven leadership and team management skills.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and in a fast-paced environment.
• Basic knowledge of food safety and health regulations.
• Familiarity with POS systems and inventory management software.
• High school diploma or equivalent.
• Ability to work flexible hours, including weekends and holidays.

🛠️ Keahlian

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