Front Desk Receptionist

Village Crystal Group · 📍 Balikpapan · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 8.000.000 – Rp 12.000.000 per month
Village Crystal Group is looking for a Front Desk Receptionist to join our team in Balikpapan. As a Front Desk Receptionist, you will be the first point of contact for our guests and play a crucial role in ensuring their comfort and satisfaction during their stay. We offer a competitive salary and a dynamic work environment. If you are passionate about providing excellent customer service and have a friendly personality, we encourage you to apply.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure.,Check guests in and out, and ensure accurate documentation.,Handle guest inquiries and provide information about hotel facilities and services.,Manage front desk operations, including reservations, check-ins, and check-outs.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Maintain a clean and organized front desk area.,Handle cash transactions and ensure accurate financial records.,Monitor and enforce hotel policies and procedures.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk or receptionist role.,Excellent communication and interpersonal skills.,Strong organizational and multitasking abilities.,Proficiency in using computer systems and software.,Familiarity with hotel management systems and guest relationship management (GRM) software.,Ability to work well under pressure and in a fast-paced environment.,Friendly, approachable, and professional demeanor.

🛠️ Keahlian

Customer serviceCommunicationOrganizationProblem-solvingComputer literacyHotel management systemsGuest relationship management (GRM) software
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